IMPORTANT: If your issue your are considering reporting could be resolved by yourself as tenants without any intervention from our maintenance team or contractors then the cost of any visit could be charged back to you. If you use this system our team will message you back if required and this will send you an email for which you may need to reply to.
***Out of hours emergency contact on 07947 160788***
NOTE: If contacting our Out of hours emergency contact please be aware of the below costs that would be payable by yourself as the reporting tenant should you place a telephone call to our out of hours service and the resolution to your issue can be deemed to be tenant liable.
Taking an out of hours call and attending the property to conduct a repair/lockout £90+VAT
Taking an out of hours call and resolving the issue without attendance to the property £35+VAT
Receiving an out of hours call which isnt an emergency issue £20+VAT